01
Hosted Dialer
Launch outbound call campaigns with cloud-based auto and predictive dialing.
About us
Cloud voice, built and run by telecom engineers
VoipXDialer exists because too many contact centres were stuck choosing between a PBX in a cupboard and a platform that treated voice as an afterthought. We build the third option.
Coverage
51
States covered
Uptime
99.99%
Platform SLA
Footprint
9
US points of presence
Support
24/7
Engineer-led, 365 days
Our story
We got tired of watching good teams fight their phone system
Our founders spent years inside carriers and contact centres, and kept seeing the same pattern: operations teams with sharp scripts and good agents, held back by infrastructure nobody could change without a project plan.
The hardware was the obvious problem — a PBX that failed on a Monday, a dialer licensed per seat whether the seat was staffed or not, a carrier whose rate sheet looked excellent until you measured how many of those minutes actually connected.
The less obvious problem was support. When voice breaks, you need someone who can read a packet capture, not someone reading a script. We built the company around that: engineers on the front line, published quality metrics, and infrastructure customers can grow into rather than out of.
Carrier-grade coreGeo-redundant, multi-PoP platform
Direct interconnectsTier-1 and direct carrier routes
Published quality dataASR, ACD, PDD and MOS in real time
Engineers on supportNot a first-line script queue
How we operate
Four commitments we are willing to be measured on
Honest numbers
We publish real ASR, ACD and PDD per route. If our figures do not match what you measure, that is a bug and we will fix it.
Speed as a feature
Same-day provisioning is the standard, not the exception. Waiting weeks for a trunk is a process failure, not a technical one.
No lock-in
Bring your own carrier, keep your own CRM, export your own data. Monthly billing and open APIs mean you stay because it works.
Engineers answer
24/7/365 support from people who work on the platform and can read a packet capture with you on the call.
What we build
Six services, one platform
02
Local Number Services (DID)
Get instant access to local numbers in all 50 US states.
03
Hosted PBX
Run your business phone system in the cloud with full control and zero hardware.
04
Toll-Free Numbers
Let customers reach you easily with toll-free access nationwide.
05
Media Proxy
Secure and optimize VoIP traffic with low-latency media relay.
Call Termination Services
Deliver clear, reliable voice calls nationwide at competitive rates.
In their words
What our customers say
We moved 140 agents off an on-premise dialer in under three weeks. Talk time per agent went up by roughly 40% in the first month, and we finally stopped losing mornings to hardware faults.
Local DIDs across twenty-two states from one portal, one invoice and one support contact. Our answer rates climbed the moment we switched to matched area codes in each market.
The media proxy fixed a one-way audio problem two other vendors told us was unfixable. Being able to point at per-call MOS data ended a lot of arguments with our upstream carrier.
Where to find us
Headquartered in Boulder, operating nationwide
Our points of presence sit across every major US region so media paths stay short wherever your customers are. Our people are reachable around the clock, in your time zone.
Call us
+1 719 881 8106 24 / 7 / 365 — sales and technical supportEmail us
mike@voipxdialer.org We reply within one business hourVisit us
942 Broadway STE 314C, Boulder, CO 80303 By appointmentReady to put your voice stack in the cloud?
Get a trial account with live agent seats and a test number — usually the same business day. Benchmark our answer rates and call quality against your current provider before you move a single campaign.